Privacy policy

We may process the following personal data, among others:

• First and last name
• Company name
• Job title
• Address details
• Phone number
• Email address
• Information you voluntarily provide via contact forms, email, phone or other communication
• Data required for the performance of agreements and invoicing
• Information about your use of our website (cookies and analytics data)

We do not process special categories of personal data unless legally required.

We process personal data for the following purposes:

• Answering questions and contact requests
• Preparing quotations
• Delivering products and services
• Providing technical support
• Maintaining customer relationships
• Sending newsletters and information for which you gave consent
• Improving our website and services
• Complying with legal and accounting obligations
• Protecting our systems, networks and business activities

We process personal data on the basis of:

• your consent;
• the performance of a contract;
• compliance with legal obligations;
• our legitimate interest, such as customer service, security and improvement of our services.

We do not retain personal data longer than necessary.

In general, we apply the following retention periods:

• Contact requests: no longer than strictly necessary
• Newsletter subscriptions: until you unsubscribe
• Customer and invoicing data: in accordance with statutory retention periods
• Data required for contractual or legal purposes: as long as required

4net never sells your personal data to third parties.

We may rely on external service providers for, among other things:

• website hosting
• CRM and administrative systems
• email and marketing services
• website traffic analysis
• IT and security services

These parties process data solely on behalf of 4net and are contractually obliged to treat your data confidentially.

If personal data is processed outside the European Economic Area, we ensure this is done with appropriate safeguards in accordance with the GDPR.

Our website uses cookies and similar technologies to ensure the website functions correctly and to gain insight into its use.

Depending on the tools used, functional, analytical and marketing cookies may be used.

On your first visit to our website, you have the opportunity to manage your cookie preferences.

You can also disable cookies via your browser settings.

4net takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

Although no system can be guaranteed to be completely secure, we do everything possible to protect your data as well as we can.

You have the right to:

• access your personal data
• have incorrect data corrected
• have your data deleted
• object to certain processing
• restrict processing
• withdraw your consent
• have your data transferred to another party

You can contact us for this via: info@fournet.be

We will handle your request within the statutory period.

If you believe your personal data is not being processed correctly, you can contact us.

You also have the right to lodge a complaint with the Belgian Data Protection Authority:

Data Protection Authority
Drukpersstraat 35
1000 Brussels
www.gegevensbeschermingsautoriteit.be

4net may amend this privacy policy when legislation, our services or our website change.

The most recent version is always available at www.fournet.be.